Talk to a person

Email is best — it keeps your order details in one place and we can send you pictures back.

We answer within a working day, usually much faster.

To save a round trip

About an order: include the order number (it starts BB-) — it's on every email we've sent you.
Changing a design or address: reply to your confirmation email so the design is attached.
Something's wrong with what arrived: attach a photo and we'll make another straight away.

Unit 4 Little Cliffsend Farm, Chalk Hill, Cliffsend, Ramsgate, Kent, CT12 5HP

Please don't post returns without emailing first — we'll confirm the address and what to include.