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Questions, answered plainly

If yours isn't here, email us — a person answers, usually the same day.

Before you buy

Which pen do I need for a golf ball stencil?

A Ball Buddy golf ball stencil works with any fine-tip permanent marker — the Sharpie Fine is the standard example, and it is the nib the slots are cut for. A pen in the colour you designed with comes free with every stencil, and spares are £1.99 in Black, Red, Blue, Pink. Ballpoints and gel pens skate off a ball's cover, so avoid those. Full guide to pens.

Does Ball Buddy fit my golf ball?

Ball Buddy fits every golf ball made to the Rules of Golf, because every conforming ball is 42.67 mm across and the stencil is made to that size. Pro V1, Chrome Soft, TP5, a lake ball found on the 7th — they are all the same diameter, so there is nothing to choose or measure.

What is a Ball Buddy stencil made of?

Each Ball Buddy is laser-sintered in PA12 nylon, the same process and material used for tough engineering parts. It is slightly grippy, does not crack in a golf bag, and does not mind a wet day or a hot car.

Is a line on the golf ball allowed in competition?

A drawn line on a golf ball is allowed in competition. The Rules of Golf encourage an identifying mark, and an alignment line counts — tour players use them every week. What the Rules forbid is placing an object on the green to show your line; a mark on the ball itself is fine. The rules, explained.

The golf ball stamp

Does the Ball Buddy golf ball stamp smudge?

A Ball Buddy golf ball stamp is pre-inked with a quick-drying ink made for plastic covers, and the mark is touch-dry in about a minute. Press once, lift straight up and leave the ball on the tee or the towel for a minute before it goes in the bag, and it will not smudge. Wet grass and a hard rub with a wet towel still lift stamp ink sooner than a permanent-marker line, so expect to stamp again every round or two. How to stamp a golf ball.

Can I put my own logo on a golf ball stamp?

You can put your own logo or drawing on a Ball Buddy golf ball stamp by uploading it in the designer, where it is traced to a clean single-colour mark and you confirm it is yours to use. Football club crests, ball makers' marks and other people's brands are not something we can make, however small. Initials, a name, a simple picture and the built-in ornaments are all fine. Design a stamp.

Can I order golf ball stamps in quantity for a golf day or a company?

Ball Buddy golf ball stamps can be ordered in any quantity for a company, charity or society golf day, with your logo or each player's own initials on the die. Up to ten of one design can be bought online straight away; for more, or a different name on each, the golf day page has a short form and a person replies with a price and a date. Allow three weeks before the day if you can. Golf day gifts and prizes.

Ordering and delivery

How long does a Ball Buddy take to arrive?

Ball Buddy stencils are made to order in batches every couple of days. Made to order and dispatched within 3 days; Tracked 48 takes two or three days from posting and Tracked 24 arrives the next day. You get an email with a tracking link the moment it is posted. Delivery details.

Can I change my design after ordering?

You can change a Ball Buddy design until it goes into production: reply to your confirmation email with the change and we swap it. Once the stencil has been made it is yours, so look carefully at the 3-D preview before you pay.

What if my stencil arrives damaged or wrong?

If a Ball Buddy arrives damaged or not as designed, email us a photo and we make another and post it, at no cost and with no fuss. Your design is kept on file, so the replacement is an exact repeat.

Can I return a Ball Buddy?

Ready-made Ball Buddy designs can be returned within 14 days of delivery if unused. Custom designs are made to order for you alone, so there is no change-of-mind return on those — but anything faulty is replaced free. Returns.

How can I pay for a Ball Buddy?

You can pay by card, Apple Pay or Google Pay, through Stripe's secure checkout. Your card details go to Stripe and never to us — we see the last four digits and nothing else.

Accounts and your data

Do I need an account to order?

You do not need an account to order a Ball Buddy — you can buy as a guest. An account lets you track orders, keep your designs and reorder in a click, and you can set one up after paying with just a password.

What does Ball Buddy do with my details?

We use your details to make and post your order, and for nothing else unless you ask. Our own visitor counting sets no cookies at all, advertising cookies from Google or TikTok are only set if you say yes on the banner, and we never sell lists. You can download everything we hold or delete your account from your account page. Privacy notice.

How do I reset my Ball Buddy password?

Reset a forgotten Ball Buddy password from the sign-in page: enter your email and we send a link that works for an hour. If it does not arrive, check your spam folder, then email us and a person will sort it. Reset your password.